Implementation, support and customer success
As the distributor for the Netherlands, Spiredesk makes sure Xcitium is set up properly and keeps working. For end customers and for IT partners.
How an implementation works
- 01
Intake
Inventory of devices, applications and current security.
- 02
Pilot
Trial on a representative group of devices.
- 03
Rollout
Phased rollout and replacement of the current antivirus.
- 04
Aftercare
Evaluation, policy adjustments and periodic reviews.
What we do
Implementation plan
A plan with phases, owners and acceptance criteria.
Migration
Replacement of your current security without interruption.
First-line support
Local support with escalation to Xcitium.
Customer success
Periodic reviews and optimisation.
Training
For your administrators or your IT partner.
Complete your coverage
Endpoint security selection guide
Step-by-step plan and printable checklist for choosing endpoint security.
ViewPackages (Essential, Pro, Enterprise)
Three bundles: Zero Trust protection, plus IT management, plus XDR and SIEM.
ViewBecome a partner
Become a partner: demo environment, training and support through the distributor.
ViewFrequently asked questions
How long does an implementation take?
That depends on the size and the number of custom applications. We always start with a pilot on a representative group of devices and then plan the rollout.
Implementation and support in your environment?
In a short demo we show you how it works, discuss your situation and make a proposal. No obligation, in English or Dutch.
Product information: xcitium.com. Xcitium, ZeroDwell, OpenEDR and related logos are trademarks of Xcitium Inc.